Tolling Customer Ombudsman
As part of the refreshing of the TCO service offering, we are undergoing an open recruitment process for the ongoing Tolling Customer Ombudsman.
We are dedicated to finding the best candidate for the role and so are flexible with whether the role is based in Brisbane, Melbourne or Sydney. Some travel to meet with relevant stakeholders will be involved for the successful candidate.
This will be a direct appointment of the incoming board of directors and will be facilitated by an external independent consultant, Professor Justin Malbon.
The current workload is anticipated to take approximately two days per week for a skilled appointee within a flexible working arrangement. However, there is scope to both mould the role and scheme in accordance with relevant benchmarks. This may potentially expand jurisdiction over time through consultation with key stakeholders and so the workload requirements may change in line with operational requirements.
Applications closed Friday 27 September 2019